Privacy Policy for the Mobile Application
This Privacy Policy for the Mobile Application (hereinafter – the Policy) shall apply to all information that the Rightholder of the Mobile Application (hereinafter – the Rightholder) may obtain from the User's device while the User is using the Mobile Application (hereinafter – the Application).
Use of the Application means that the User unconditionally agrees with this Policy and the terms and conditions of processing of information received from the User's device specified therein. In case of disagreement with the Policy, the User must refrain from using the Application.
This Policy applies only to the Application. The Rightholder does not control and is not responsible for the information (consequences of its transfer) transferred by the User to a third party, if such transfer was made on a third party resource to which the User could have accessed via links from the Application.
1. TERMS AND DEFINITIONSThe Rightholder of the Mobile Application is LLC "IOSS.AN", which holds the exclusive rights to the Mobile Application.
Mobile Application – the software (with all existing additions and enhancements) designed for use on smartphones, tablets, watches and other mobile devices, and developed for iOS, Android, Windows Phone and other platforms. For the purposes of this Policy, the Mobile Application means the following software: DogCoach.
User – any individual who uses the Mobile Application in accordance with the requirements of the current legislation of the Russian Federation, terms and conditions of the User Agreement and this Policy.
User Agreement – an agreement between the Rightholder and the User regarding the procedure, rules and peculiarities of using the Mobile Application. The User accedes to such agreement and shall not be entitled to make and/or request any changes or amendments thereto. The User Agreement is available on the Rightholder's website and/or in the Application.
Personal Data – any information related to the User, provided by the User to the Rightholder independently and/or automatically collected by the Rightholder.
Rightholder's Website – an information resource placed in the public (global) network Internet at
https://antuanapp.com/.
1. General Provisions- For the purposes of this Policy, the User's personal data shall mean:
- The personal data that the User provides about himself/herself (including the User's personal data) independently when filling in registration forms, when creating an account (if technically possible in the Application) or in the process of using the Application Services, mandatory for the provision of the Services is labelled in a special way. Other information shall be provided by the User at his/her discretion.
- Data that is automatically transmitted to the Application services in the process of their use using the software installed on the User's device, including IP-address, cookie data, information about the User's browser (or other programme with the help of which the services are accessed), technical specifications of equipment and software used by the User, date and time of access to services, addresses of requested pages and other similar information.
- Other information about the User that the Rightholder of the Application may obtain about the Users during their use of the Application.
- This Privacy Policy applies only to the Application. The Rightholder does not control and is not responsible for third party websites to which the User can access via the links available in the Application.
2. Purposes of collecting and processing Users' personal data2.1. The Application collects and stores only that personal data that is necessary for the provision of services included in the Application or the execution of agreements and contracts with the User, except when the legislation provides for the mandatory storage of personal data for a period determined as per the law.
2.2. The Application processes the User's personal data for the following purposes:
2.2.1. Identification of the User registered in the Application, including for the purpose of providing the User with services provided by the Application services;
2.2.2. Providing the User with access to personalised services;
2.2.3. Establishing feedback with the User, including sending notifications, requests and information regarding the use of services, provision of services, as well as processing requests and applications from the User;
2.2.4. Improving the quality of the Application, developing new services, improving the internal architecture and functionality of the Application;
2.2.5. Conducting statistical and other studies based on anonymised data;
2.2.6. Analysis of the User's behaviour, as well as identifying the User's preferences for certain types of content;
2.2.7. Determining the location of the User to ensure security, fraud prevention;
2.2.8. Confirmation of the accuracy and completeness of personal data provided by the User;
2.2.9. Creation of an account for the User (if technically possible in the Application), if the User has consented to the creation of an account;
2.2.10. Notification of the User about the company's news, promotions, current information about the services provided to the User and other information necessary for the provision of services and functioning of the Application;
2.2.11. Providing the User with effective customer and technical support in case of problems related to the use of the Application;
2.2.12. Carrying out advertising activities with the User's consent.
3. Terms of processing personal data of Users and its transfer to third parties3.1. The Application stores personal data of the Users in accordance with the internal procedures of specific services.
3.2. The User's personal information is kept confidential, except for cases when the User voluntarily provides information about himself/herself for public access to an unlimited number of persons. When using specific services, the User agrees that a certain part of his/her personal information becomes accessible to public.
3.3. The Rightholder has the right to transfer the User's personal data to third parties in the following cases:
3.3.1. The User has expressed consent to such actions;
3.3.2. This transfer is necessary for the User to use a certain service or to fulfill a certain agreement or contract with the User;
3.3.3. The transfer is provided for by Russian or other applicable legislation with the procedure established in accordance with law;
3.3.4. In case of alienation of the rights to the Application, the acquirer shall transfer all obligations to comply with the provisions of this Policy in relation to the personal data collected by it.
3.4. The processing of the User's personal data is carried out without time limit in any legal way, including in personal data information systems using automation technologies or without using such tools. Processing of Users' personal data shall be carried out in accordance with the Federal Law dated 27.07.2006 No. 152-FZ "On Personal Data".
3.5. In case of loss or disclosure of personal data, the Rightholder informs the User about the loss or disclosure of personal data.
3.6. The Rightholder takes all the necessary organisational and technical measures to protect the User's personal data from unauthorised or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.
3.7. The Rightholder, in liaison with the User, takes all necessary measures to prevent losses or other negative consequences caused by the damage or disclosure of the User's personal data.
4. Obligations of the Parties4.1 The User shall:
4.1.1. Provide information on personal data necessary for the use of the Application;
4.1.2. Update, supplement the provided information on personal data in case of changes in this information;
4.1.3. Independently monitor the current version of this Policy.
4.2. The Rightholder shall:
4.2.1. Use the information obtained solely for the purposes set out in this Policy;
4.2.2. Ensure confidentiality of confidential information, not disclose without prior written permission of the User, as well as not sell, exchange, publish or disclose by other possible means the transferred personal data of the User, except as provided for in this Policy;
4.2.3. Take precautions to protect the confidentiality of the User's personal data according to the procedures normally used to protect such information in the existing business turnover;
4.2.4. Block personal data related to the respective User from the moment of application or request of the User or his/her legal representative or authorised body for protection of the rights of personal data subjects for the period of verification in case of detection of unreliable personal data or unlawful actions.
5. Liability of the Parties5.1. If the Rightholder fails to fulfill its obligations, it shall be liable for losses incurred by the User due to unauthorised use of personal data in accordance with the legislation of the Russian Federation
5.2. In case of loss or disclosure of confidential information, the Rightholder shall not be liable if the confidential information:
5.2.1. Became public domain until its loss or disclosure;
5.2.2. Was received from a third party before it was received by the Rightholder;
5.2.3. Was disclosed with the consent of the User.
6. Miscellaneous6.1. The Rightholder has the right to make changes to the Privacy Policy without the User's consent.
6.2. The new version of the Policy shall come into force from the moment of its posting on the Website or in the Rightholder's Application, unless otherwise provided by the new version of the Policy.
6.3. For disputes arising from the relations between the User and the Rightholder of the Application, it is obligatory to submit a claim (a written offer of voluntary dispute settlement) before going to court.
6.4. The recipient of the claim shall notify the claimant in writing of the results of its review within 30 calendar days from the date of receipt of the claim.
6.5. If no agreement is reached, the dispute shall be referred to court in accordance with the current legislation of the Russian Federation.
6.6. The current legislation of the Russian Federation shall apply to this Privacy Policy and relations between the User and the Rightholder.